Terms of Use
Guidelines for using the Tracom Trading Journal and AI-powered insights.
Effective Date: August 15, 2025 | Last Updated: May 27, 2026
Welcome to Tracom
These Terms of Use ("Terms") govern your access to and use of the Tracom Trading Journal mobile application and related AI-powered tools and services ("App") operated by Tobistech Ltd (Company No. 16037879). Tracom includes features such as trade journaling, risk management tools, analytics, and optional AI-generated market commentary and trade ideas. By downloading, installing, or using Tracom, you agree to these Terms along with our Terms and Conditions and Privacy Policy.
1. Acceptance & Eligibility
Age Requirement: You must be at least 18 years old to use Tracom. Trading and financial services are restricted to adults only.
Legal Capacity: You represent that you have the legal capacity to enter into binding agreements and are not prohibited from using the App under any applicable laws.
Use of AI Features: Where the App provides AI-generated insights, summaries, market commentary or trade ideas, you understand that these are automated outputs for information and education only and are not tailored to your personal circumstances.
Acceptance: By creating an account, accessing the App, or using any feature (including AI-generated content), you confirm that you have read, understood, and agree to be bound by these Terms.
2. Account Usage Rules
Account Creation
Account Security
Responsibility for AI & Shared Content
3. Acceptable Use Policy
You MAY use Tracom to:
Best Practice: Use Tracom as a tool for learning and improvement. Treat AI features as support for your own analysis, not a replacement for independent judgment. Track honestly, review your decisions, and respect other users' content and privacy.
4. Prohibited Activities
You MUST NOT engage in any of the following:
Financial Misconduct
• Provide financial advice without the required licence or authorisation
• Present AI-generated content as guaranteed profits or personalised recommendations
• Share false or misleading trades or performance results
• Manipulate or pump markets
• Share insider information or other non-public material information
Platform Abuse
• Create fake or multiple accounts
• Impersonate other traders or entities
• Spam, bully, or harass users
• Scrape, copy, or resell user data or AI outputs without permission
Technical Violations
• Reverse engineer the App or attempt to access source code
• Use automated bots, scripts, or unauthorised integrations
• Bypass or tamper with security or usage limits
• Introduce malware, viruses, or other harmful code
Illegal Activities
• Money laundering
• Tax evasion schemes
• Violations of securities, derivatives, or gambling laws
• Any other unlawful conduct in any jurisdiction where you use the App
⚠️ Violations may result in immediate account suspension or termination and may also lead to reporting to relevant authorities and legal action where required.
5. Content Guidelines
Your Trading Content
AI-Generated Content
Sharing & Privacy
Remember: Once shared publicly, content may be viewed, copied, and reused by others. Never share credentials, account access, or sensitive personal information. Treat AI outputs as draft material that must be checked before use.
6. Important Trading Disclaimer
⚠️ RISK WARNING
No Financial Advice: Tracom does NOT provide financial, investment, or trading advice. Nothing in the App (including AI-generated outputs) should be interpreted as a recommendation to buy, sell, or hold any instrument.
Educational Only: All content (including AI-generated trade ideas, market reviews, economic summaries, and analytics) is for informational and educational purposes.
Trading Risks: Trading involves substantial risk of loss and is not suitable for everyone. You can lose some or all of your capital.
Past Performance: Historical results, backtests, and example trades do not guarantee future profits or outcomes.
AI & Third-Party Data: AI features rely on algorithms and third-party data (for example, market feeds, news, and economic calendars). Data may be delayed, incomplete, or inaccurate.
User Content: Other users' strategies and opinions are their own and are not endorsed by Tracom.
Your Responsibility: You alone are responsible for your trading decisions and for verifying any information before acting on it.
Always consider your financial situation, risk tolerance, and objectives, and consult a qualified, regulated financial professional before making investment decisions.
7. Premium Subscriptions & Monetisation
📱 Tracom Premium
Upgrade to Tracom Premium to unlock advanced tools:
• Free Version - Core journaling, risk tools, and basic analytics
• Premium Monthly - Current price shown in App Store or Google Play (billed monthly)
• Premium Annual - Current price shown in App Store or Google Play (discounted annual billing)
• Premium Features - Priority support, more detailed analytics and reports, extended data history and exports, and enhanced access to AI-driven insights where available.
Billing: Subscriptions auto-renew unless cancelled at least 24 hours before the end of the period. Manage and cancel subscriptions through your App Store or Google Play settings.
💰 Creator Subscriptions
Where enabled, you may monetise your trading insights by offering subscription content:
📚 For All Subscribers
UK & EU Consumers - Statutory Cancellation Right: If you purchase a Tracom subscription directly through our platform (not through an app store), you may have a 14-day statutory right to cancel. See our Refund Policy for full details.
UK Direct Subscriptions - Digital Markets, Competition and Consumers Act 2024 (DMCCA 2024): For subscriptions billed directly through our platform (for example, creator subscriptions processed via Stripe), additional rights apply under the DMCCA 2024:
• Pre-renewal reminder: We will notify you before your subscription renews, giving you the opportunity to review and cancel.
• Post-reminder cooling-off: You have 14 days from receiving the pre-renewal reminder to cancel without incurring the renewal charge.
• Easy cancellation: You can cancel your direct subscription at any time through the Tracom app settings.
Note: The 24-hour cancellation rule above applies only to App Store and Google Play subscriptions, which are managed and governed by Apple and Google respectively.
Payment Processing: App subscriptions are billed through Apple App Store or Google Play (which may retain their own service fee). Creator subscriptions are processed via Stripe or similar payment processors and are subject to platform and processing fees as shown in-app.
8. Data Usage & Privacy
Your Data: You own your trading data. We do not sell your personal identifying information to third parties.
Data Storage: Your data is encrypted and stored on secure servers (for example, in AWS data centres located in the United States).
AI Processing: To provide AI-powered features, some data (such as prompts, trade summaries, or aggregated statistics) may be sent securely to third-party AI providers. We take steps to minimise the data shared and use it only for generating the requested outputs.
Data Portability: You can export your data at any time via CSV or PDF formats provided in the App.
Account Deletion: You can request account deletion at any time. We will remove or anonymise your data within a reasonable period (typically within 30 days), unless we are required to keep certain records for legal, tax, or compliance purposes.
For full details, including your rights under GDPR, UK GDPR, CCPA and similar laws, please see our Privacy Policy.
9. Intellectual Property
Tracom Property: The App, its design, features, AI models selected by us, branding, and underlying software are owned by Tobistech Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Your Content: You retain ownership of your trading journals and content. By sharing content publicly or with subscribers, you grant us a licence to host, store, and display it within the App and related services.
Restrictions: You must not copy, modify, distribute, reverse engineer, or create derivative works of the App, nor use our trademarks or branding without prior written permission.
10. Account Termination
By You: You can close your account at any time through the App settings or by contacting support.
By Us: We may suspend or terminate accounts that violate these Terms, engage in illegal activities, abuse AI or monetisation features, or harm other users or the platform.
Effect: Upon termination, you lose access to the App and your content. In cases of termination for cause (for example, fraud or serious breach), any pending payouts may be cancelled where permitted by law. Where we discontinue the Service, users with active prepaid subscriptions will be entitled to a pro-rata refund for any unused portion of their prepaid period.
11. Limitation of Liability
The App is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law:
Consumer Rights: Nothing above excludes or limits any rights you have under the Consumer Rights Act 2015 or other mandatory consumer protection laws, including the implied term that digital content and services will be supplied with reasonable care and skill. Your statutory rights are not affected.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be notified via email or in-app notification at least 30 days before they take effect. Where required by applicable consumer protection laws, we may give additional notice or seek fresh acceptance. If you do not wish to be bound by the updated Terms, you may close your account before the changes take effect. Where you have a prepaid subscription and choose not to accept the new Terms, you will be entitled to a pro-rata refund for any unused portion of your prepaid period. Continued use of the App after non-material changes take effect means you accept the updated Terms. You can always check the "Last Updated" date at the top of this page.
13. Governing Law & Disputes
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Nothing in this governing law clause limits any rights you have under the mandatory consumer protection laws of your country of habitual residence.
Dispute Resolution: We aim to resolve issues informally first. If you have a concern, please contact support@tobistech.co.uk.
Jurisdiction: UK users may be able to bring claims in their local courts. International users may be required to use arbitration or other dispute resolution mechanisms, as described further in our Terms and Conditions.
Questions or Concerns?
We're here to help. Contact us if you have any questions about these Terms or how Tracom works:
📧 Email: support@tobistech.co.uk
🏢 Tobistech Ltd (No. 16037879) - 82 King Street, Manchester, England, M2 4WQ
Response Time: We aim to respond to all inquiries within 48 hours.
Thank You for Using Tracom Responsibly
By using the App, you acknowledge that you've read and agree to these Terms of Use, our Terms and Conditions, and Privacy Policy, including the sections describing AI-powered features and trading risks.
Download Tracom and start trading smarter today.
