How Tracom uses cookies and similar technologies across our website and mobile app.
Effective Date: August 15, 2025 | Last Updated: May 27, 2026
This Cookie & Tracking Policy explains how Tobistech Ltd (Company No. 16037879) uses cookies, similar tracking technologies, and app analytics in the Tracom Trading Journal mobile application and website. We only use non-essential cookies and tracking technologies where you have given your express consent. You may withdraw or adjust your consent at any time using the controls described in Section 4 below. Essential cookies required for the site and app to function are used on the basis of our legitimate interest in providing a working service.
Quick Summary: We use minimal tracking to improve your experience. The Tracom app primarily stores data locally on your device, with optional cloud sync. We don't sell your data or use invasive tracking.
Mobile apps don't use "cookies" in the traditional sense. Instead, we use:
Our website uses cookies for:
🔒 Privacy First: We NEVER collect or track your actual trades, trading strategies, account balances, or any sensitive financial information for analytics purposes. Your trading data stays private.
We work with trusted partners to provide our services. Each has their own privacy policies:
| Service | Purpose | Data Collected |
|---|---|---|
| Stripe | Payment processing | Payment info (we never see card details) |
| AWS (Virginia) | Cloud storage | Encrypted user data |
| Firebase | App analytics | Aggregated usage statistics and crash reports, linked to pseudonymous device identifiers |
| Google Analytics | Website analytics | Website visitor statistics |
| Google AdMob | In-app advertising (free version) | Device identifiers, ad interactions, general location, inferred interests - see Google's Privacy Policy |
| Apple/Google | App stores | App download and update data |
Note: We've carefully selected partners who respect user privacy. We never sell your data to third parties or use it for advertising.
You have full control over your data and tracking preferences:
Important: Disabling essential cookies/data may prevent the app from functioning properly. You can always use Tracom without analytics, but authentication is required for cloud sync and subscriptions.
Active Accounts: We retain your data as long as your account is active or as needed to provide services.
Deleted Accounts: When you delete your account, we remove your personal data within 30 days, except where legal obligations require longer retention.
Analytics Data: Pseudonymised analytics data (linked to device identifiers) may be retained for up to 2 years for service improvement.
Cookies: Website cookies expire after 1 year unless refreshed by a new visit.
🇪🇺 EU/EEA Users (GDPR)
You have the right to access, rectify, delete, and port your data. For cookies specifically, non-essential cookies are placed only with your prior consent - legitimate interest is not relied upon as a basis for setting non-essential cookies or tracking technologies. Data is transferred to the US with appropriate safeguards.
🇺🇸 California Users (CCPA)
You have the right to know what personal information we collect, request deletion, and opt-out of any data sales (we don't sell data). No discrimination for exercising your rights.
🇬🇧 UK Users
Similar rights to GDPR apply under UK data protection laws. Contact our UK-based team for any privacy concerns.
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be notified at least 30 days before they take effect via:
Always check the "Last Updated" date at the top of this policy.
We do not rely on use of the service as consent to non-essential cookies or tracking. Your consent is sought separately for analytics and advertising technologies. You may at any time:
For questions about this Cookie & Tracking Policy or to exercise your privacy rights:
📧 General: support@tobistech.co.uk
📧 Privacy/GDPR: dpo@tobistech.co.uk
🏢 Tobistech Ltd, 82 King Street, Manchester, England, M2 4WQ | Company No: 16037879
Response Time: We aim to respond to all privacy inquiries within 48 hours and data requests within 30 days as required by law.