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Help Centre

We're here to help you get the most out of Tracom. Find quick answers or reach out directly.

Browse FAQ

Instant answers to our most common questions - free tier, risk calculator, MT integration, and more.

Popular topics:
Is it free? Risk calculator Setup guide Privacy
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Email Support

Send us a detailed message and our team will get back to you as quickly as possible.

support@tobistech.co.uk Send Email

Submit a Ticket

Fill out our structured support form for a faster, more organized response to your issue.

✓ Attach screenshots   ✓ Set priority level

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💡 Getting Faster Support

To help us resolve your issue quickly, please include:

Your account email address
Device type and OS version
A clear description of the issue
Screenshots or error messages

⏱️ Response Times

📧 Email Support 24–48 hours
🎫 Support Tickets 12–24 hours
🔥 Critical Issues Within 12 hours

Get Tracom on your phone

Point your phone's camera at the code. It opens the right store for your phone.

Free to download. iPhone and Android.