Tracom

Terms of Service

Please read these terms carefully before using the Tracom app, including AI signals, market analysis and trading journal features.

Effective Date: December 1, 2025 | Last Updated: November 1, 2025

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1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Tobistech Ltd (Company No. 16037879), a company registered in England and Wales ("Company," "we," "us," or "our"), concerning your use of the Tracom mobile application and related services (collectively, the "Service").

By downloading, accessing, or using Tracom, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must immediately discontinue use of our Service.

2. Eligibility and Registration

2.1 Age Requirements

You must be at least 18 years old to use Tracom. By using the Service, you represent and warrant that you:

  • • Are at least 18 years of age
  • • Have the legal capacity to enter into binding contracts
  • • Are not prohibited from using the Service under applicable laws

2.2 Account Registration

To access certain features, you must register for an account. You agree to:

  • • Provide accurate, current, and complete information
  • • Maintain and update your information to keep it accurate
  • • Maintain the security of your password and accept all risks of unauthorized access
  • • Notify us immediately of any unauthorized use or security breach
  • • Accept responsibility for all activities under your account

2.3 Account Restrictions

You may not: (i) select or use a username of another person with intent to impersonate; (ii) use a username subject to rights of another without authorization; or (iii) use a username that we deem offensive or inappropriate.

3. Description of Service

Tracom is a trading journal, risk management and AI-powered market analysis application that provides tools to help traders log trades, manage risk, review performance, and understand market conditions.

3.1 Core Features (Free)

  • • Personal trading journal for logging trades and notes
  • • Risk and position size calculators
  • • Performance analytics and reporting
  • • Cloud synchronization across devices
  • • Data export capabilities (such as CSV or PDF, where supported)
  • • Limited access to AI-driven market review and signal summaries for educational use
  • • Contextual market information, including selected economic indicators and fundamentals, where available

3.2 AI Insights, Signals and Market Data (Where Available)

Depending on your subscription plan, device, and location, Tracom may provide additional insight and data features, including:

  • • AI-generated market review, bias and commentary based on price action, news and other data sources
  • • AI-generated trade ideas or signal suggestions with example entry zones, stop-loss and take-profit levels
  • • Real-time or near real-time economic event calendars and related contextual information
  • • Fundamentals snapshots for supported assets (for example, earnings per share, price-to-earnings ratios, dividends and market capitalization)
  • • Tools that help you interpret your trading performance, risk exposure and market conditions in one place

AI outputs and market data are informational and should not be treated as personalised investment advice, financial promotion, or a guarantee of performance.

Note: Features may vary based on your location, subscription level and applicable laws. We reserve the right to modify, suspend, or discontinue any feature at our discretion.

4. Account Security and Responsibility

You are responsible for safeguarding your account. We implement industry-standard security measures, but cannot guarantee absolute security.

You agree to:

  • • Use a strong, unique password for your account
  • • Enable two-factor authentication when available
  • • Never share your login credentials
  • • Log out from shared devices
  • • Report suspicious activity immediately

Warning: You are solely responsible for any activity on your account, whether authorized or not. We are not liable for any loss or damage from unauthorized account access.

5. User Content and Rights

5.1 Your Content

You retain ownership of content you create ("User Content"), including trade logs, notes, screenshots, analysis and any other information you record in the app. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your User Content solely for providing, maintaining and improving the Service (including AI features that require access to such content as context).

5.2 Content Standards

Your User Content must not:

  • • Contain false, misleading, or deceptive information presented as factual performance data
  • • Violate any laws or regulations
  • • Infringe on intellectual property rights
  • • Constitute financial advice without proper disclaimers where applicable
  • • Contain malware, viruses, or harmful code
  • • Harass, threaten, or harm others

5.3 Public Content

If you choose to make content public or share it with subscribers (where such features are offered), you understand that: (i) others may view, copy, and use your content; (ii) we are not responsible for others' use of your public content; (iii) you should not share sensitive or confidential information publicly; and (iv) you are responsible for ensuring that any content which could be viewed as financial promotion complies with applicable laws and regulations.

6. App Subscriptions, Monetization, and Payments

6.1 Tracom Premium Subscription

Tracom offers optional premium subscriptions with enhanced features:

Free Version Includes:

  • • Basic trade journaling
  • • Risk and position size calculators
  • • Limited analytics and reporting
  • • Limited access to AI market review and signal summaries
  • • Limited access to economic and fundamentals data
  • • Advertisements (Google AdMob)

Premium Version Includes:

  • • Ad-free experience
  • • Higher or unlimited trade entries (subject to fair use)
  • • Advanced analytics, filters and performance reports
  • • Extended access to AI-generated signals, market review and risk insights
  • • Extended economic and fundamentals data, where supported
  • • Priority customer support
  • • Access to upcoming enhancements before wider rollout
  • • Expanded data export options where available

Pricing: Premium subscriptions are billed through Apple App Store or Google Play Store at their listed prices, which may vary by region and include applicable taxes.

6.2 Creator Monetization (Where Offered)

In certain regions and account types, premium users may be able to monetize their content by offering subscription access to journals, analysis or other materials. Where this functionality is available, additional terms and onboarding steps may apply.

Revenue Split: Where Stripe or similar processors are used, Tracom may charge a platform fee (for example, 15%) plus applicable payment processing fees. Exact fee structures and payout terms will be shown in-app or in separate documentation, and may vary by country, currency and payment method.

6.3 Payment Processing

App Premium: Processed through Apple App Store or Google Play Store
Creator Monetization (if available): Typically processed through Stripe or other approved payment providers
By making payments, you agree to the respective payment processor's terms of service and privacy policies. We do not store credit card information on our servers.

6.4 Refunds and Cancellations

Important: Refund policies differ by subscription type.

App Premium: Subject to App Store/Google Play refund policies

Creator Subscriptions (if available): Typically non-refundable once processed, except as required by law

Cancellation: Cancel anytime through your device settings or account settings

Access: Premium features continue until the end of the billing period

Auto-renewal: Subscriptions auto-renew unless cancelled 24 hours before the period ends

6.5 Tax Responsibilities

For Users: App store prices may include applicable taxes charged by Apple or Google.
For Creators: You are responsible for tax obligations on earnings. We may provide required tax documentation when legally obligated, based on your jurisdiction and earnings threshold.

7. Advertising and Data Collection

7.1 Google AdMob Advertising

The free version of Tracom displays advertisements provided by Google AdMob. By using the free version, you acknowledge that:

  • • Ads are shown to support free access to the app
  • • Google may collect certain data for ad personalization
  • • You can opt-out of personalized ads in your device settings
  • • Ad content is not controlled or endorsed by Tracom

7.2 Ad Data Collection

Google AdMob may collect:

  • • Device identifiers and IP address
  • • Ad interaction data
  • • General location (country/city level)
  • • App usage statistics

For details, see Google's Privacy Policy.

7.3 Remove Ads

Go Premium: Subscribe to Tracom Premium for an ad-free experience plus extended analytics, AI tools and data. Available as monthly or annual subscription through your app store.

8. Prohibited Uses

You agree NOT to use the Service to:

Illegal Activities

  • • Violate any laws or regulations
  • • Facilitate money laundering
  • • Promote illegal trading activities
  • • Share insider information

Harmful Content

  • • Spread false information
  • • Manipulate markets
  • • Harass other users
  • • Share malicious code

Unauthorized Access

  • • Hack or breach security
  • • Scrape data without permission
  • • Use automated bots
  • • Circumvent access restrictions

Service Abuse

  • • Impersonate others
  • • Create fake accounts
  • • Sell or transfer accounts
  • • Interfere with the Service

Violation of these prohibitions may result in immediate account termination and legal action.

9. Trading and Financial Disclaimer

⚠️ IMPORTANT RISK WARNING

Trading financial instruments carries a high level of risk and may not be suitable for all investors. Past performance is not indicative of future results.

  • No Financial Advice: Nothing in Tracom constitutes financial, investment, legal, or tax advice
  • Educational Purpose: All content, including AI-generated signals, market commentary and examples, is for informational and educational purposes only
  • No Guarantees: We make no guarantees about trading success, signal performance or profitability
  • AI and Data Limitations: AI outputs, example stop-loss/take-profit levels, position size suggestions and market data may be delayed, incomplete, inaccurate or unavailable and should not be relied upon as a sole basis for trading decisions
  • User Responsibility: You are solely responsible for your trading decisions and their consequences
  • Consult Professionals: Always consult qualified financial advisors before making investment decisions

Creator and Third-Party Content: Trading strategies, analysis and information shared by other users or third-party providers, as well as AI-generated summaries derived from such content, are personal opinions or automated outputs. We do not verify, endorse, or guarantee the accuracy, completeness or suitability of any such content.

10. Privacy and Data Protection

10.1 Data Processing

Your use of Tracom is also governed by our Privacy Policy. By using the Service, you consent to:

  • • Collection and processing of your personal data as described in our Privacy Policy
  • • Storage of data on servers located in the United States (Virginia) or other locations disclosed in our Privacy Policy
  • • International transfer of data necessary for Service operation

10.2 AI Processing and Third-Party Providers

Certain features, including AI-generated signals, market commentary and analysis, may rely on third-party AI models and market data providers. To deliver these features, we may send portions of your data (such as prompts, trade context or anonymised identifiers) to such providers, in accordance with our Privacy Policy and applicable data protection laws.

10.3 Regional Compliance

🇪🇺 EU/EEA Users (GDPR): We aim to comply with GDPR requirements including data subject rights, lawful basis for processing, and appropriate safeguards for international transfers.

🇺🇸 California Users (CCPA): California residents may have specific privacy rights under CCPA, including the right to know, delete, and opt-out of certain data practices.

🇬🇧 UK Users: We aim to comply with UK GDPR and Data Protection Act 2018 requirements.

10.4 Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security reviews. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

11. Intellectual Property Rights

11.1 Tracom Property

The Service, including its original content, features, AI models configured by us, and functionality, is owned by Tobistech Ltd and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

11.3 Restrictions

You may not:

  • • Copy, modify, or distribute the Service's software
  • • Reverse engineer or attempt to extract source code
  • • Remove or alter proprietary notices
  • • Use our trademarks without written permission

11. Termination

11.1 Termination by You

You may terminate your account at any time by: (i) Canceling all active subscriptions; (ii) Requesting account deletion through the app or by contacting support; (iii) Ceasing all use of the Service.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • • You breach these Terms
  • • You violate applicable laws
  • • Your conduct harms other users or the Service
  • • We discontinue the Service

11.3 Effect of Termination

Upon termination: (i) Your right to use the Service ceases immediately; (ii) You may forfeit any pending payouts if terminated for cause; (iii) We may delete your data after a reasonable period unless legally required to retain it; (iv) Provisions that by their nature should survive termination will remain in effect.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • No Consequential Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or trading losses
  • Liability Cap: Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim
  • No Warranty: The Service is provided "AS IS" without warranties of any kind, either express or implied
  • Trading Losses: We are not responsible for any trading losses, missed opportunities, or financial decisions made based on the Service or any AI-generated outputs

Some jurisdictions do not allow limitation of certain warranties or damages, so some of the above limitations may not apply to you.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Informal Resolution

Before filing a claim, you agree to try to resolve disputes informally by contacting support@tobistech.co.uk. Most disputes can be resolved informally within 30 days.

13.3 Arbitration (Non-UK Users)

For users outside the UK, disputes not resolved informally may be settled by binding arbitration in accordance with the London Court of International Arbitration (LCIA) rules, conducted in English.

13.4 UK and EU Users

UK and EU users may bring claims in their local courts as permitted by law. EU users may also use the European Commission's Online Dispute Resolution platform.

Class Action Waiver: You agree to bring claims only in your individual capacity and not as part of any class or representative action.

14. International Use and Compliance

14.1 Global Availability

Tracom is available globally, but some features (including AI, signals and market data) may be restricted or adjusted in certain jurisdictions due to legal, regulatory or commercial requirements. You are responsible for compliance with local laws.

14.2 Prohibited Jurisdictions

The Service is not available in countries subject to UK, EU, or US sanctions, or where prohibited by law. This includes but is not limited to: North Korea, Iran, Syria, Cuba, and the Crimea region.

14.3 Export Controls

You agree not to export or re-export the Service to any country in violation of export control laws of the United Kingdom, European Union, United States, or other applicable jurisdictions.

14.4 Currency and Taxes

All prices are typically displayed in your local currency where supported. Otherwise, prices may be shown in USD or another reference currency. You are responsible for any taxes, duties, or customs fees imposed by your jurisdiction, except where we are legally required to collect them.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Tobistech Ltd regarding the Service.

15.2 Amendments

We may modify these Terms at any time. Material changes will be notified via email or in-app notification at least 30 days before taking effect where legally required.

15.3 Severability

If any provision is found unenforceable, the remaining provisions will continue in full force.

15.4 Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

15.5 Assignment

You may not assign these Terms without our written consent. We may assign our rights to any successor or acquirer.

16. Contact Information

For questions about these Terms or the Service, please contact us:

Tobistech Ltd

Company Registration No: 16037879

82 King Street, Manchester, England, M2 4WQ

By Using Tracom, You Accept These Terms

Thank you for taking the time to read our Terms of Service. We're committed to providing a safe, secure, and data-driven platform for traders worldwide.