This Privacy Policy explains how Tobistech Ltd (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use Tracom (“Tracom” or the “Platform”), which is a product of Tobistech Ltd.

1. Scope & Compliance

We are committed to complying with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using Tracom, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

• Personal Information: We collect personal details such as your name, email address, and other contact information when you register, sign up for newsletters, or otherwise interact with the Platform.
• Usage Data: We automatically collect certain information about how you interact with Tracom, including IP address, device information, browser type, and pages visited.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, and gather demographic information about our user base. (See our Cookie Policy for more details.)

3. How We Use Your Information

• Service Delivery: To provide, maintain, and improve the Platform’s features and functionality.
• Personalization: To customize your experience on Tracom, such as offering tailored content or recommendations.
• Communication: To send you updates, newsletters, and other marketing communications (you can opt out at any time).
• Compliance & Protection: To comply with legal obligations and protect the rights, property, or safety of our users, our company, or others.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Reputable third-party partners who assist in operating our Platform (e.g., hosting, analytics, customer support) under strict confidentiality agreements.
• Payment Processing (Stripe): All payments and subscriptions on the Platform are processed by Stripe. We do not store or process payment card details directly, but we may receive limited payment-related information (e.g., transaction identifiers) for recordkeeping and billing purposes.
• Legal Obligations: If required by law, court order, or other legal processes, or if we believe it is necessary to protect our rights or the safety of others.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also have the right to object to or restrict certain processing. If you wish to exercise any of these rights, please contact us at support@tobistech.co.uk.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction, where data protection laws may differ. In such cases, we ensure your data is treated securely and in accordance with this Privacy Policy.

8. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Children’s Privacy

Tracom is intended for users aged 18 and above. We do not knowingly collect information from individuals under 18 years of age. If you become aware that a child under 18 has provided us with personal data, please contact us so we can take appropriate steps.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.