Tracom

Refund Policy

Clear information about our payment and refund procedures

No Refund Policy

All payments made through Tracom are final and non-refundable. Please review this policy carefully before making any transactions on our platform.

Policy Statement

Tracom does not offer refunds on any payments made through the Platform. By making a payment, you acknowledge and agree that all transactions are final.

This applies to any subscription fees, service fees, or platform fees processed through our system.

What This Policy Covers

This no-refund policy applies to all types of payments made on Tracom, including but not limited to:

Subscription Fees: Monthly or annual subscription payments to creators on the platform

Service Fees: Any one-time service payments made through Tracom

Platform Fees: The 15% platform fee collected on transactions

Premium Features: Any additional paid features or services offered on the platform

Payment Processing

All payments on Tracom are processed through Stripe, our trusted payment processor. While Tracom maintains a strict no-refund policy, if you have specific concerns about a payment transaction, you may contact Stripe directly through their customer support channels.

Before You Make a Payment

Please carefully consider your purchase before completing any transaction. Since all payments are final, we recommend:

Review the creator's content and offerings thoroughly
Understand what you're subscribing to or purchasing
Ensure you have the budget for ongoing subscriptions
Read our Terms & Conditions for complete details

Need Assistance?

If you have any concerns regarding a payment or need assistance with your account, please contact us:

Email: support@tobistech.co.uk
Address: 82 King Street, Manchester, England, M2 4WQ

Note: While we're happy to assist with account issues and questions, please remember that our no-refund policy remains in effect for all transactions.